The Marlin Alliance is committed to ensuring the integrity and highest quality of our services and products. The purposes of our proven Quality System are (1) to ensure that our products and services meet or exceed the specified requirements on schedule and at the agreed price; (2) to continuously improve the processes by which we deliver products and services; and (3) to prevent problems. Our experience and expectations of continuous process improvement extend to all of our business domains and to our administrative functions.

Mr. Jay Swasey will serve as the project QA Manager and will report directly to The Marlin Alliance’s Corporate QA Manager, Ms. Helen Lipka. Mr. Swasey will have an indirect reporting link to the Program Manager to coordinate and report on QA activities. He will tailor CMMI Level 3- and ISO 9002-compliant QA procedures for the tasks performed under each functional area. Mr. Swasey will plan QA activities and review deliverables across the project to ensure they are integrated and consistent, that is, that improvements in deliverables in one area are reflected in other, related deliverables. Mr. Swasey will identify project quality trends and recommend process improvements to the Program Manager to improve quality across the contract.

All staff assigned to the project will be trained on these processes and procedures, which provide the basis for judging the quality of products developed during contract performance, including:

·	Evaluating whether the deliverable or work product satisfies the requirement and was delivered on time and within budget
·	Recommending areas and scope for audit
·	Maintaining records, measuring and reporting metrics, and reporting results to the Program Manager
·	Monitoring consistency of deliverables across SOW areas to reflect changes in project direction or the inclusion of new technologies
·	Implementing continuous improvements based on project progress and customer feedback.

The Marlin Alliance is proud of its ability to work closely with our customers—a critical factor on a project that will rely on collaboration to succeed.

The Marlin Alliance Team’s partnership with the Navy will be characterized by frequent communication and information exchanges with our counterparts in the Government; providing access to our tools, software, and products in support of the contract; and seeking and delivering feedback throughout the period of performance. We will work hand in hand with Government representatives, on a daily basis with line managers to gather technical details and data, and in strategy sessions and workshops with senior Navy leadership. We also invite Government representatives to participate on our review panels and change control boards. Our goal is to be so familiar with the Navy’s environment and method of operation that our solutions automatically take into account the Navy’s resources, operations, and cultural framework in which change will occur.