The Marlin Alliance, Inc. provides business process reengineering, process optimization, change management, performance management/enhancement, standards and regulatory compliance, training, requirements development, and quality management to Government and commercial clients. Our firm also provides transformation and compliance consulting to Government and commercial enterprises, bringing a rich and diverse portfolio of experience and skills in methodologies incorporated into our Marlin Migration Model, M³. We apply approaches such as the International Standards Organization (ISO), Six Sigma, Carnegie Mellon’s Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI), Theory of Constraints, Total Quality Leadership (TQL), Supply Chain Management, Customer Relationship Management, and Knowledge Management.

Our approach emphasizes people and processes enabled by technology. A critical success factor for performance-based contracting is to elicit willing and knowledgeable participation on the part of all process participants. Our change facilitation capabilities allow us to succeed in gaining buy-in and involvement of key personnel. We also know that an understanding of how work is done is necessary to achieve the productivity gains, cost reductions, and efficiencies that are the expressed intent of FAR 37.6. We apply our process analysis and re-engineering and implementation capabilities to that challenge. The benefits to SeaPort-e customers gained by change management efforts will be enhanced by involving the customer in the analysis and design of an optimized process and the subsequent application of technology to the solution.

The Marlin Alliance’s corporate core capabilities will be critical to the success of SeaPort-e: Change facilitation concentrates on people; process optimization focuses on operations; and our in-depth experience in performance enhancement centers on metrics. We have successfully implemented this approach in highly competitive commercial outsourcing environments, as well as in the traditionally change-resistant cultures within some Government organizations.